Shipping policy

Shipping Policy

We can't wait for your CozyMochi goodies to reach you! 💕📦

Processing Time

Orders typically require approximately 1–3 business days for processing before shipment.

Estimated Shipping Time

After processing, estimated delivery is approximately 7–15 business days for eligible U.S. orders.

Delivery times are estimates and may vary due to the destination, carrier delays, holidays, weather, customs, or other circumstances outside our control.

Shipping Rates

Standard Shipping: $5.99

💕 FREE standard shipping on orders of $40 or more.

The $40 minimum is based on the qualifying merchandise subtotal before shipping and applicable taxes.

Order Tracking

When tracking information becomes available, it will be sent using the contact information provided with your order.

Please allow time for tracking information to update after your package has been shipped.

Incorrect Addresses

Customers are responsible for providing a complete and accurate delivery address. Please contact us immediately if you notice an error.

We cannot guarantee that an address can be changed after an order has entered fulfillment.

Fulfillment

Some CozyMochi products may be fulfilled and shipped by third-party fulfillment partners and may ship from locations outside your state or country.

If you have questions about your shipment, please contact us through our Contact page.